Kalamboli Post Office

My extreme dissatisfaction with the service I received today with Kalamboli branch. the staff's behaviour and attitude towards customers were unprofessional and unacceptable. Despite my efforts to seek assistance,my queries were not addressed properly,and I was treated poorly. This experience was not only frustrating but also left a negative impression of the post office services.

Very very poor service. Postmaster behaviour very pathetic.

Worst behaviour of staff. They packed my courier in front of me and returned my parcel. I requested to give it to me but they didn't agree. I have no respect to post service and its staff.

Didn't accept speed post after 2 pm

They're very uncooperative. They themselves don't know the rules and instructions but they claim to know. Today I had the worst experience when a package that I received via post was denied to be sent to another receiver via post. Mind you that this was my second time visiting them as they denied the first time because I didn't follow the "instructions". Instructions were to not pack it and show them the contents and pack it at the post office only. So this time I followed the instructions and I was refused to post it. It was a simple toy! They refused to take it claiming that this will be damaged when I showed them it was delivered to me by post only and I had brought the material to pack it securely. I was just supposed to forward the parcel but this post office made it difficult for me. In the end I called the complaint number but even they were disinterested in solving this but said that they'll talk to post office anyway. Well since I didn't want my time to go waste anymore I ended up finding nearest courier service and sent it via courier. I cannot believe post office refusing a parcel because they claim it is bound to get damaged when it came undamaged from another post office. Makes you wonder how they handle your packages carelessly to the point they say confidently that your parcel will get damaged via post so go to courier service.

Worst experience so far. Staff is really bad. You will get typical answers from them. They didn't come to my home for delivery. They came & gave receipt to watchman & said ask them to collect from post office. Then I got msg that no one opened door. When I went there to get it & got worst experience again. It took 2 hours to get my RC book. First of all they didn't deliver or didn't come to home. Then making problems when we go there to collect. My advice is to all that don't use service like this.

So pathetic. Entire staff is very unprofessional.

As usual post office, located near Kalamboli police station, 29 min from Mansarovar Railway Station by bus, direct bus to and fro