Head Post Office

Best Post Office in the region including neighbouring districts with all India Post services. Spacious and good environment. Office personnel (Gen X) are well mannered. Waiting time is long due to heavy workload.

| Head Post Office, Purnea - Trustworthy Service with Minor Delays Located in Shivaji Colony, near Girja Chowk and just ~0.2 km from Purnea Junction railway station, this is the main postal hub for the district (PIN 854301) . --- What I Appreciated Wide Range of Services: Offers everything from postal mail, speed post, and parcel delivery to banking, Passport Seva, and savings/insurance schemes--all in one place . Central & Convenient: Right in the heart of the city with easy access and a maintained garden area that adds quiet greenery to the surroundings . Helpful Staff on Site: Many visitors mention that officers help resolve issues like delivery delays--once personally addressed by a staff member who went above and beyond--earning appreciation despite occasional frustrations . --- What Could Be Better Occasional Delays & Bureaucracy: Some customers report long wait times, delayed parcel delivery, or inconsistency in communication from staff during busy hours . Mixed Reviews on Staff Behavior: While many praise helpful employees, others have found the staff non-responsive or slow to act--especially during peak congestion . Facility Maintenance: Though the building is large and historic, it can feel dated inside; better upkeep and queue management could improve overall comfort. --- Final Verdict The Head Post Office, Purnea lives up to its role as a functional, central postal service hub. The variety of services, convenient location, and moments of courteous assistance earn it a solid 4-star rating. With smoother workflow management and some facility updates, it could easily become a 5-star location. Emotion: Generally positive and confident--with a hint of constructive feedback to make it even better.

They give fake delivery update and never deliver the parcel after I give complaint they delivered it has been more then 2 times like this, very unreliable I think the delivery person are lazy that's why they mark my parcel as refused, fake delivered update,I'm so disappointed if it happens one more time I'm gonna give compain to higher authority to investigate

Well maintained area . Quite busy during daytime . Post office bank is also located here . You can also make enquiries about your courier deliveries. Good maintained garden area is there which contributes to greenery around it. It is situated between a very busy place. Overall experience was good. Sometimes it showed delivered whereas I haven't got my order but when i visited to Post office to make enquiry about it staffs were helpful.

Good service and corporations for all staffs

Head post office of Purnea having limited stamps, no gum/glue to stick envelopes, stamps. Appearance is not so good. If you need to seal envelope you have to buy from outside. However, I feel lucky, as one lady helped me to fix the envelope. The place looks like pure government department...

I met with Mr. Vinay Kumar at post office due to some issue. I didn't expect a warm welcome and rapidly resolving the issue. I must say he deserves an appreciation because of his behavior.

Post office is very clean and tidy, facilities are very good which is quite satisfactory, we know that todays world is dependent more on sms, WhatsApp and other social networks but post office is doing well from many years and social networks can't compete with it as it connected India since it's independence, Being citizen of India we should proud of it.