⭐Customer Reviews
4.1
★★★★☆
129 reviews on Google
Very disappointing and frustrating experience with Hill Top Travel. The owner is a fraudster
A guest arrived at our hotel with a booking made through this agency after being promised a 3-star property. However, the booking that was actually made was for a budget hotel, which created confusion and major inconvenience for the guest at the time of check-in. The client had been given completely different expectations while purchasing the package, and this caused unnecessary stress during their trip. Despite the situation, the guest remained very polite and cooperative.
When we tried to clarify the issue, the owner of the agency personally called our hotel and acted as if he was calling from MakeMyTrip.
This is an actual fraud.
As soon as we questioned the authenticity of the call, it was abruptly disconnected. After that, repeated attempts were made to contact him, but he stopped answering calls and avoided further communication.
Because of the lack of response and responsibility from the agency, the client faced significant inconvenience. In the end, the guest had to make a new booking using his own money just to secure accommodation and continue the trip.
Experiences like this raise serious concerns about the honesty and professionalism of this agency. Travelers should be extremely cautious and always verify the exact hotel and property details themselves before purchasing any travel package through an agent.
Wonderful 12-Day Rajasthan Girls Trip with Hill Top Travels Pvt. Ltd.!
We were a group of 6 girls, and our 12-day Rajasthan trip organized by Hill Top Travels Pvt. Ltd. was simply amazing! Every detail -- from hotels, transport, and sightseeing to safety and comfort -- was handled with great care. Our driver was very polite and punctual, and the itinerary covered all the best destinations -- Jaipur, Jodhpur, Jaisalmer, Udaipur, Mount Abu, and Pushkar.
The Hill Top Travels team provided constant support, made us feel completely safe, and ensured the whole trip was fun and memorable. Everything was well planned and stress-free.
Highly recommend Hill Top Travels Pvt. Ltd. to anyone looking for a smooth and enjoyable Rajasthan experience!
- Manju Jain & Group
'' This was genuine review'' please read by the end.
17th- nov- 2022: we have to plan for trip to Manali for 4 days for that we contacted Hill Top travel ltd. they provided one guide his name was BALDEV. i thought he is the biggest asset for Hill top company.
we are travel together along with him entire 4 days, he didnt cross his limits in single minute also. he took very very carefully to the entire places an he is very responsible person to the company.
and he is the best one and personally suggest to the family trips and frnds too
i will the rating to the driver 5/5
thank you Baldev anna
I had a small trip to Haridwar from Hazrat Nizamuddin.It was a wonderful.experience.Innova crysta reached station on time and it was a very clean car.Driver behaviour was also good.Hipe to have other more journeys from.Hill Top Travels..Thanks Naresh ji..
Best cab service by Hill top travels ! Cab driver were very good with knowledge cab was also very neet and clean! Owner response and rates are very good !! Thanks
WOW
great service by HILL TOP TRAVELS PVT LTD . I booked a package for Shimla Manali Dharmshala last week.
very friendly nature driver
nice hotels provide by hill top
over all we enjoyed a lot
Had an amazing trip to Dubai, all thanks to Hill Top Travels Pvt. Ltd. Everything was perfectly managed -- from airport transfers to tours. A big thanks to Mr. Naresh for keeping everything smooth and hassle-free. Highly recommend them for a stress-free holiday!
Hill Top Travels has garnered overwhelmingly positive reviews for its exceptional travel services. Here's a snapshot of what customers have to
- *Professional Service*: Hill Top Travels is praised for its professionalism, with many reviewers appreciating the seamless experience provided by their team.
- *Knowledgeable Drivers*: Drivers like Suresh, Kishor, and Rajesh have received high praise for their excellent driving skills, courtesy, and ability to make trips memorable.
- *Well-Planned Trips*: Reviewers have appreciated the company's ability to plan trips perfectly, including booking good hotels and arranging transportation.
- *Responsive Team*: The team, especially Naresh Kumar, is known for being highly responsive and helpful throughout the trip 1 2.
*Weaknesses:*
- *Inconsistent Follow-up*: A few reviewers mentioned that follow-up could be improved, with some needing to remind the company about last-minute arrangements.
- *Variable Hotel Quality*: Some reviewers experienced inconsistent hotel quality, with one mentioning poor service at a Jaipur hotel.
- *Food Quality Issues*: A couple of reviewers reported subpar food quality at certain hotels 3 4.
*Popular Tours and Services:*
- *Himachal Pradesh Tours*: Hill Top Travels offers well-planned tours to Shimla and Manali, with many reviewers praising the company's services in these regions.
- *Rajasthan Tours*: The company has received excellent reviews for its Rajasthan tours, covering destinations like Jaipur, Udaipur, and Jodhpur.
- *Goa Tours*: Hill Top Travels offers Goa tours with good hotel arrangements, although some reviewers mentioned issues with food quality 4 5.
Overall, Hill Top Travels seems to be a reliable choice for travelers, with many reviewers praising their services and recommending them to others.
📝 See all reviews on Google →
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