India Post

Visited the Passport Seva Kendra in Patparganj, Delhi for my wife's passport renewal. The experience was far from satisfactory. Our appointment was scheduled for 11:30 am, with a reporting time of 11:15 am. We arrived at the center at 11:00 am, located on the 2nd floor of the building. The setup was decent, with seating and fans. There were only 2 employees handling all the tasks - one for document verification and another officer for the final steps involving document upload, photo, and biometric data. The major issue is the absence of a token system, making it uncertain when your turn will come. For smoother document verification, here's a tip: Write down the Batch Number/Appointment number received through SMS or email, Centre code-POPSK, and Time Slot on the first page of your document set. Additionally, self-attest all the documents in large font. Be prepared for a wait of at least 2 hours, depending on your appointment time when you visit this center.

There are lots of bad rating about delivery and which are quite true, I've also faced the irresponsible behaviour of delivery guy and which really need to take care. And about this Post Office, it is usually crowded at 11AM to 12PM and less crowded around 2PM, Lack of posting counters, Clean environment and available sitting place, This is the Head Office in Patparganj Area. Staffs are good and cooperative! Open upto 4PM for public.

I don't want to say anything you can take Idea from attached photos. Surroundings are very unhygienic you can see

No one attached call, speed post available, courier not available after 3 pm, make sure you will available with cash, there no Paytm or Google pay. Covid instructions not follow, experience is bad because the agent behaviour is very bad and rude. Building and maintain is good but overall include behaviour of the speed post person is very bad.

I visited here for passport verification. I must say staff was very helpful, they make sure to help people like me regarding documents, procedure and information regarding passport services. The lady taking photographs for password was also very patient with us. Experience was butter smooth, I didn't face any kind of problem or any trouble from the staff. Keep it up passport department.

They not deliver my son passport on time from last 10 days my passport is in there office but no body coming to my house to dilivery it contact number not working poor service

Once I visited for the mobile number changing in my account but they told me the biometric server was not working, * agle din aana puri jagah Post office pe kharab hai* same day I visited lajpat nagar post office, they changed my number in just 2 minutes. No value for time here.

Very poor service...postal employees not listen to customers