⭐Customer Reviews
4.4
★★★★☆
122 reviews on Google
Our Shimla-Manali tour was a wonderful experience from start to finish. All arrangements were well planned, and the entire trip was smooth and comfortable. The hotels were clean and pleasant, transportation was well managed, and local support was always available.
Special thanks to Jagesh Sir for his excellent coordination, constant support, and prompt assistance whenever required. His professionalism and dedication truly made our journey stress-free and enjoyable.
We are very happy with the services of Gofero Pvt Ltd and would highly recommend them to anyone planning a holiday. Looking forward to booking our next trip with you!"
Andaman tour was a truly delightful and well-organized experience. From the very first day till the end of the trip, everything was planned smoothly, making our journey comfortable and memorable. The hotels were pleasant, transportation was timely, and all arrangements were handled with great care. Throughout the trip, we felt well guided and supported.
Special mention to Vijaya Ma'am for her excellent coordination, polite approach, and constant support. Her prompt responses and attention to every small detail made the entire trip stress-free and enjoyable.
We are extremely happy with the services of Gofero Pvt Ltd and would confidently recommend them to anyone planning an Andaman holiday. Looking forward to traveling with you again!
"Impeccable service! The local representative were there to meet us, and the hotels were beautiful and clean." Excellent quality and price. They truly differentiated themselves with their superior customer service."
"Highly recommend "Gofero Pvt Ltd"We will definitely be booking our next adventure with you
Fraud alert:
Don't fall prey to the positive reviews as those seem to be paid ones. Here are the repeated experiences from me and my friends/family.
I would strongly advise staying away from GoFero Pvt Ltd. We booked a round trip for 7 people, and the experience has been a nightmare:
* Stranded Abroad: They failed to book the return ticket for one member of our group. Our friend was stuck at a foreign airport and had to pay for a last-minute flight out of pocket.
* Hotel Bait-and-Switch: They cancelled our original hotel at the last minute and moved us to a very poor-quality alternative.
* Refund Fraud: It has been 3 months of daily follow-ups. They constantly promise the refund "today or tomorrow," but nothing happens. They use "sweet talk" to delay, but never actually pay.
* Incompetence: Any changes we requested were handled incorrectly, and they failed to communicate those errors to us.
Extremely poor service and unethical business practices. Save your money and book elsewhere.
Our Kerala tour with Gofero Tours and Travel was very nice. Everything was well managed from start to end. The hotels were clean and comfortable. The Gofero team was very helpful and cooperative. Thank you Gofero for a memorable trip. Highly recommended
We were lucky enough to have Friend as our tour guide amit and victor . almaty His knowledge and insight of the city were easy to follow as we walked our way through almaty. amit and answered all our questions and even gave a few suggestions on what to do after the tour was over. We would highly recommend this tour. thanks amit and victor Gofero team....awesome tour
Extremely Poor Service and Disrespectful Management
This was one of the worst service experiences I've ever had. I applied for my Dubai visa 2-3 weeks before my travel date, which should have been plenty of time. Instead, the company repeatedly delayed the process, causing immense stress.
Despite me making multiple inquiries, the visa only arrived on the very last possible day. The head/manager's behavior was particularly disrespectful and unprofessional. I highly advise looking elsewhere.
I am extremely disappointed with the way our entire trip was handled by this agency. We booked for our Director's of our company. What should have been a smooth and enjoyable vacation turned into a stressful experience due to multiple mistakes and careless planning from their side.
Here are the major issues I faced:
1. There meal preference was not confirmed properly, resulting in incorrect meals.
2. A full day was wasted in Hong Kong due to their local vendor's mismanagement. Despite booking my trip 60 days in advance, they had not booked the services included in my itinerary. At the last minute, they were searching for a new--and cheaper--vendor, which resulted in losing an entire day.
3. The itinerary was changed without discussion, forcing unrealistic early-morning travel and causing unnecessary fatigue.
4. The schedule was extremely exhausting, including late-night shopping followed by just 3 hours of sleep before a 6-hour flight.
5. Activities like the Star Ferry ride and Night Market, which were part of the promised itinerary, were later denied by their ground team.
6. They had to make around 100 calls during the trip to resolve issues that should never have occurred.
7. An incorrect PAR Form was filled, causing a 1.5-hour delay at Delhi airport during departure.
8. Despite clearly requesting emergency exit seats while booking only which was also confirmed by them , none of the four flights had the seats arranged.
9. No web check-in or boarding passes were provided for any leg of the journey.
10. Worst of all, they failed to inform me that my Air India return flight (Delhi-Nagpur) was rescheduled from 7 PM to 4 PM, even though the airline had sent them alerts via email, SMS, and WhatsApp. This led to me missing the flight, forcing us to spend an additional 25,000 on a new ticket and 10,000 on a hotel.
It has now been 15 days, and the only response I get is, "We have forwarded it to all departments," with no resolution or accountability.
Let me also add: We go on holidays for peace of mind, relaxation, and a break from our daily routine. But calling the travel agent almost 100 times during the trip felt exactly like the daily follow-ups we try to escape. Instead of enjoying the vacation, I ended up carrying unnecessary tension and stress throughout.
And to be very clear -- this is not just about compensation. When a client books 5-star hotels, chooses private tours, and spends over 5 lakh on a Hong Kong-Macau trip for a couple, they expect a seamless and well-managed experience. The service delivered was nowhere close to what was promised, and it completely spoiled the trip.
This level of negligence, lack of professionalism, and poor coordination is unacceptable from a travel agency.
I do NOT recommend this agency to anyone.
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❓Frequently Asked Questions
Where is GoFero Pvt Ltd located? +
GoFero Pvt Ltd is at 02nd floor, Corp House, Plot no 05, Above ICICI Bank Near Ujjwal Nagar Metro station, Wardha Rd, Nagpur, Maharashtra 440025, Nagpur, Maharashtra 440025.
What services does GoFero Pvt Ltd offer? +
GoFero Pvt Ltd offers passport applications, renewals, corrections, and status checks. Call +91 99606 76067 for details.
What are the opening hours of GoFero Pvt Ltd? +
GoFero Pvt Ltd is open 9 am-9 pm. Open all days.
What is the fee for a new passport at GoFero Pvt Ltd? +
Passport fees vary by type and urgency. Check the Passport Seva website or visit GoFero Pvt Ltd in Nagpur for details.
Can I walk in without an appointment at GoFero Pvt Ltd? +
Some services may accept walk-ins, but appointments are recommended to avoid delays at GoFero Pvt Ltd.
Is GoFero Pvt Ltd a government-authorized center? +
Yes, GoFero Pvt Ltd in Nagpur is an authorized passport service center recognized by the Ministry of External Affairs.
About GoFero Pvt Ltd
Gofero Pvt Ltd. is the best travel planner in Nagpur. We are known for the best travel plans. Users can enjoy exclusive offers/Deals on Vacation Packages, Domestic & International Holidays Packages, Flight Tickets, Hotel Bookings, Travel Insurance, Corporate & Business Travel, Visa, Restaurants, and much more. That defines an economical yet phenomenal travel experience, going from destinations to creating milestones. We are here to share with you the best places, experiences, and amazing deals.
We are providing Services from last 10+ years with good presence in 30+ Cities such as Nagpur, Gondia, Bhandara, Wardha, Amravati, Yavatmal, Akola, Latur, Nanded, Chandrapur, Bilaspur, Mumbai, Raipur, Indore, Goa, Bhopal, Pune,& More.
How to Get Help at GoFero Pvt Ltd
To apply for or renew your passport at GoFero Pvt Ltd in Nagpur, book an appointment online via the Passport Seva portal. Walk-ins may be accepted for specific services. Contact +91 99606 76067 for queries.
Why Choose a Verified passport service center in Nagpur?
Verified passport service centers like GoFero Pvt Ltd in Nagpur ensure your documents are processed securely and efficiently by authorized personnel, reducing delays and errors.