Passport Seva Kendra 1

Staff at first counter is so rude they are mannerless they don't know how to talk. Moreover at C counter they have only one employee which leads to crowd over there. They don't have enough chairs at counter C so all people have to stand over there really very bad experience.

Jalandhar Passport Office not only excels in providing essential passport services but also distinguishes itself through the exemplary behavior of its employees. Their courteous and helpful approach contributes to a positive experience for applicants, making the passport application process a seamless and pleasant endeavor for all.Moreover, the office emphasizes transparency and accountability, further enhancing the credibility of its services. Employees are known to provide accurate information and adhere to established protocols, minimizing any potential confusion or delays in the application process. This commitment to professionalism contributes significantly to the efficiency of the passport office.

Passport Seva Kendra have good facilities and nice maintenance and clean and neat. Staff is very cooperative and well educated. Location is very good also have too much parking facilities in front of office and in ground floor

"Come for the service, stay for the disappointment." Worst service ever. Especially the receptionists at the front counters -- completely unhelpful and poorly trained. I wasn't given proper guidance, which led to weeks of unnecessary delay just to register for my passport renewal.You'd get better service from a vending machine -- at least that doesn't talk back. If I could give a -5 rating, I would. This place is a masterclass in wasting people's time and energy. You'd get faster results sending a letter by pigeon. The staff are remarkably skilful -- at being rude and offering vague, useless instructions.Talking to them felt like trying to get directions from a brick wall -- but less responsive. I strongly recommend avoiding this place unless you're into frustration, confusion, and being treated like a burden.

The services are good but you should have to take your all document and update them properly

If you value your time, avoid this passport office. The staff here are poorly trained and seem clueless about their own processes. One of the biggest issues is their lunch break from 1-2 PM. While that's understandable, they stop allowing entry at 1 PM, and even those who received tokens before that time are forced to wait an extra hour until employees finish their lunch. This completely defeats the purpose of issuing tokens in the first place. The inefficiency and lack of proper management result in unnecessary delays, making the experience frustrating for everyone. It's clear that hiring the right people for the job was not a priority here. I wish I could give this place a 0-star rating. Save yourself the hassle and go elsewhere if you can.

Yesterday I went there for my passport renewal and the experience was totally worst, I must say all the staff of that passport office are very rude and their behaviour is very arrogant they have no smile on their face and they talk to people very rudely.... specially the office staff of room no 2 is very arrogant I actually applied for my visa renewal on tatkal but they rejected it and when I asked them the reason, he spoke to me in a very unprofessional and rude manner and he even threatened me that he will stop my process. I am very sad to say that ,the workers are so unprofessional and uneducated. They don't know anything about passport procedures or documentation. Even though the people have all the verified documents, still they find small mistakes and keep the whole process pending and they actually harass the people like this. It was very bad service .....

Quick service! Got passport application submitted for infants in a quick time.